Shipping from Switzerland to Cuba
Swiss standard
+500 clients
Door to door
Pickup across Switzerland
End-to-end service
We take care of everything, from start to finish
From the moment we pick up your shipment at home until it reaches your family's hands, we manage every step for you. You just prepare what you want to send.
01
Home pickup
We pick up your shipment at your home, in any of our zones across Switzerland, or you drop it off at our nearest point.
02
Professional packing
We pack your goods with sturdy materials so they travel protected throughout the journey.
03
Storage
We keep your shipment safely in our warehouse until the next container departs.
04
International transport
We ship by sea, land or air to the destination country, with tracking at all times.
05
Customs handling
We take care of all customs formalities at destination so your shipment arrives without complications.
06
Final delivery
We deliver to your family's front door or to the pickup point you agree on.
Pickup
Pickup points across Switzerland
Drop off your boxes and drums at the point nearest you, or ask us for home pickup within those same zones.
Choose your zone ↓
Book a pickupWhat we do
Our services
Fast and reliable, managed from start to finish.
Have a different need?
Tell us what you want to send and we'll prepare a tailored solution.
Clients in Switzerland
Pickup zones
5/5
Customer rating
Why Ainex
Ship with a company you can trust
Registered Swiss company
A family business since 2015, registered in Switzerland under UID CHE-275.386.463.
Our warehouse in Niederhasli
We receive, prepare and consolidate your shipment at our warehouse near Zurich.
Online tracking
Follow your shipment with its tracking number, on the website or from your account.
Easy, secure payment
Pay with TWINT, Visa, Mastercard or PostFinance.
Clear terms
Our terms and conditions are published on the website, so you know where you stand before you ship.
Personal service
We help you on WhatsApp, by email or in person at the warehouse, in your language.
About Ainex Services
Close to the Latino community in Switzerland
Ainex Services is a Switzerland-based logistics company specialising in the handling, storage and transport of personal and family shipments to Latin America.
We focus on offering a personal, secure and transparent service, from pickup to final delivery at the destination.
We work with clear processes, professional packing and reliable logistics partners so that every shipment arrives in good condition and on time.
Social commitment
Logistics that also helps
Together with associations and embassies, we deliver donations to homes for children without parental care in eastern Cuba, and we support Latin culture in Switzerland.
Loading the aid container for the victims of Hurricane Melissa, organised by Ainex Services in Zurich. Photo: Embajada de Cuba en Suiza.
How it arrives
Transport types
Sea freight
Consolidated shipments for boxes, drums and bulky cargo, with excellent value for money. Ideal for high-volume family, personal and commercial shipments.
Land transport
Pickup in Switzerland and land transport to our warehouse. We organise regional routes to make dropping off your goods easier.
Air freight
Air service available on request for urgent or specific shipments. Ask our team about options and conditions.
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Testimonials
Our clients trust us
“Excellent service and support. Our shipments always reach our family's home.”
José y Yanieska
Frequently asked questions
What people ask us most
How do I send a parcel to Cuba with Ainex?
You prepare your boxes or drums with their packing list, drop them off at a pickup point in Switzerland or have us collect them from your home, and we take care of the rest: warehouse, transport, customs and delivery in Cuba.
How much does it cost to ship to Cuba?
It depends on the format or volume of your shipment and the mode of transport. Our calculator gives you the price instantly.
Do you collect from homes in Switzerland?
Yes, within our pickup zones. You can also bring your shipment to a pickup point or to our warehouse in Niederhasli.
Do you deliver to my family's home in Cuba?
Yes. We deliver to your family's front door or to the pickup point you agree on, and we handle customs at the destination.
How do I track my shipment?
With your 13-digit tracking number, on the tracking page or from your account. There you can see which stage it is at.
When does the next container leave?
Shipments leave grouped by container. Write to us on WhatsApp and we'll confirm the date; it's best to book your space in advance.
What can't I send?
Some goods are prohibited or restricted by the carrier and by customs at the destination. Check our list of prohibited goods and, if you are unsure about an item, ask us before you send it.
Ready to ship to Cuba?
Work out the price in a minute, or write to us and we'll help you prepare your shipment.