Unaccompanied baggage
Send your personal belongings separately from your flight — before or after your trip — with traveller customs handling.
Unaccompanied baggage is your personal belongings that you send separately from your flight: in advance before travelling, or after you arrive at your destination.
We take care of pickup, professional packing, transport and customs handling — so you don't have to lug suitcases or pay excess baggage on the plane.
When to use it
Before or after your trip
Before you travel
You send ahead what doesn't fit in your suitcase. You travel light and receive your belongings at the destination shortly after arriving.
After you arrive
Did something stay behind in Switzerland? We send it from here and you receive it at your destination, with the same traveller customs handling.
Step by step
How it works
We take care of everything, from start to finish. You prepare your belongings and the documents; we handle the rest.
01
Consultation and advice
You tell us the dates and destination of your trip and we guide you on requirements, deadlines and the best route (sea or air).
02
You prepare your baggage
You make the inventory of the contents (your packing list) and gather the documents. We guide you if you have questions.
03
Pickup or drop-off
We pick up at your home within our zones in Switzerland, or you drop it off at the Niederhasli warehouse or at a pickup point.
04
Professional packing
We protect your belongings with sturdy materials so they travel safely throughout the journey.
05
International transport
We ship by sea or air to the destination country, with tracking at all times.
06
Customs handling
We process the declaration at the destination customs as traveller's baggage, so it enters without complications.
07
Final delivery
We deliver to your home or to the pickup point you agree on at the destination.
Requirements
What you need
To process your baggage as a traveller we need:
Proof of travel
Plane ticket or boarding pass proving your trip. Unaccompanied baggage is a service for travellers.
Identity document
Passport or ID of the traveller. For delivery, also the recipient's document if it is another person.
Packing list
A clear inventory of the contents. Create it for free with our tool and bring it with your shipment.
Create my list
Content declaration
We describe your personal belongings for customs. Deadlines, limits and exemptions are set by the customs of the destination country.
Customs regulations
Contents
What you can send
- Clothing, footwear and personal belongings.
- Light household goods and belongings.
- Gifts and household items.
- Personal items you don't carry on the plane.
Always check the prohibited goods before sending.
Advantages
Why choose it
- You send more than the plane allows, without excess baggage.
- Possible traveller customs treatment, according to the destination's regulations.
- Door to door: you don't lug suitcases.
- Tracking of your shipment at all times.
Common questions
Frequently asked questions
Do I need to travel to use this service?
Yes. Unaccompanied baggage is tied to a trip by the holder; that's why proof of travel is requested (ticket or boarding pass).
When can I send it?
Before you travel (you receive it at the destination shortly after arriving) or after your arrival. It must be done within the deadline set by the customs of the destination country.
How does it differ from normal parcels?
Unaccompanied baggage is your personal belongings associated with your trip and may receive different customs treatment. Parcels are a general shipment of boxes and drums.
How do I know how much it costs?
It depends on the weight and volume. Use the calculator for an instant estimate or message us on WhatsApp.
Ready to send your baggage?
Calculate the price in a minute or message us and we'll advise you based on your trip.